Today, I am thrilled to share some exciting news about our journey with Amrutveni—an hair elixir.
Last year we at Blusteak Media onboarded Amrutveni as a client. To gain a true understanding of the product's benefits, I personally decided to embark on this journey myself and also gifted 4-5 bottles to my mother.
As we recently completed our supply of Amrutveni, we were absolutely convinced of its genuine efficacy. In fact, my mother insisted on reordering directly from Amrutveni's official website, and I promptly fulfilled her request.
To our sheer delight, yesterday we received a delightful postcard from Amrutveni (see image of the letter), bringing even more joy to our loyal customer experience.
The postcard brought exciting news—it revealed that since my mother made her purchase through the official website, she has now become a member of “Amrutveni Customer Club”. As a special token of appreciation, mentioned that they will be sending her their latest product, the Hair Cleaning Nectar, as a heartfelt gift!
By choosing a physical postcard over a standard email, they added a personal touch to the message. Additionally, they made sure to write the postcard in Malayalam, ensuring it resonated with their customers at a deeper level.
How are you giving back to your loyal customers?
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Great, customer service is the key to maintain the loyal clients. Even the small birthday wish or a letter directly from the company motivates the client to promote the company goodwill. I think depending upon the the characteristics of the clients the support system should be customised and friendly.